Chatbots are often touted as a revolution in the way users interact with technology and businesses. They have a fairly simple interface compared with traditional apps, as they only require users to ...

The messaging wars are really a battle for attention. It’s all about which comms app giant can embed the stickiest and most addictive features into their platform to keep users inside their own ...

Two years ago at its Build developer conference, Microsoft made a big push for its bot development tools and the idea of "conversation as a service." Since then, things have gone a bit quiet. But it ...