Workforce demands in older adult services are evolving, driven by training, emotional intelligence, technology and employee ...
The Warren Police Department is training officers to handle tense situations by learning to recognize and manage what emotions they and the people they encounter bring to the table. The first phase of ...
The human brain contains a distinct network that serves as its executive agent. This network is primarily based in the dorsolateral prefrontal, parietal, and cingulate cortices. It regulates the many ...
Forbes contributors publish independent expert analyses and insights. Kevin Kruse covers leadership development & emotional intelligence. A familiar pattern plays out every day at companies across all ...
DUBUQUE, Iowa (KWWL) -- Training that the Dubuque Police Department has pioneered is now being shared with the larger Dubuque community. In a partnership with the University of Dubuque, the city began ...
As a native Marin resident (from a family that moved to Greenbrae back when cows still grazed on the hill) who spent 42 years as a professor at the University of California at San Francisco studying ...
As a sales rep guides prospects through the sales journey, there are key turning points in the buyer’s relationship. Do they believe you? Do they trust you? Do they see you alleviating their concerns?