SAN MATEO, Calif., Dec. 15, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) has signed a definitive agreement to acquire FireHydrant, a provider of AI-powered Incident Management software. The ...
What is ITSM (IT service management)? Your email has been sent This ITSM guide covers how IT service management evolved from ITIL, along with an overview of the ITIL life cycle and the many IT service ...
BOSTON & SANTA CLARA, Calif.--(BUSINESS WIRE)-- Dynatrace (DT) (NYSE: DT), the leading AI-powered observability platform, and ServiceNow (NOW) (NYSE: NOW), the AI platform for business transformation, ...
The growth of the interconnected world has given significant development in handling company communications and operations, including the so-called service desk. Companies are now offering service ...
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