Multitasking takes a serious toll on productivity. Our brains lack the ability to perform multiple tasks at the same time—in moments where we think we're multitasking, we're likely just switching ...

Lauren Irwin-Szostak is the President and CEO of Business Processes Redefined, LLC and has over 30 years in the collections industry. In the fast-paced world of business, multitasking is a skill that ...