Peter Matthews talks with Battalion Chief Grant Tinker about the normalization of deviance, often mistaken for complacency, and how deeper in the fire service and carries serious consequences. In this ...

Experience can create blind spots, making seasoned workers more prone to shortcuts and complacency, which can be mitigated through targeted retraining focused on reflection and storytelling.

Yesterday, I saw a squirrel in my backyard. She was digging with purpose, so I watched to see if she would find an acorn. In a flash, she stuffed it in hermouth and hopped away to enjoy the fruits of ...