For "CXO AI Playbook," Business Insider takes a look at mini case studies about AI adoption across industries, company sizes, and technology DNA. We've asked each of the featured companies to tell us ...

SAN JOSE, Calif., Oct. 9, 2025 /PRNewswire/ — Whatfix, the global AI-native platform for enterprise automation, today announced a major milestone for its upcoming AI product, Seek for Salesforce. Set ...

Salesforce launched a new healthcare AI assistant within its customer relationship management system, marking the latest tech company trying to expand its reach in the healthcare market. As AI ...

Salesforce has just unveiled a new marketplace called AgentExchange, creating what it describes as the first trusted marketplace for AI agents in enterprise software and positioning itself at the ...

Salesforce has unveiled its Agentforce platform in a bid to provide enterprises with intelligent conversational capabilities and autonomous agents designed to handle a wide range of day-to-day tasks.

CRM's Agentforce surges with 169% ARR growth and 29,000 deals, fueling AI momentum as Data 360 drives recurring revenue gains ...

In "Personalized: Customer Strategy in the Age of AI," Mark Abraham and David Edelman emphasize that in today’s hyper-competitive landscape, delivering a seamless, tailored customer experience is ...

Zapier reports that operations automation streamlines processes across teams, reduces errors, and improves efficiency, ...

Getting Salesforce up and running for your UK business can feel like a big task. It’s a powerful tool, but making sure it actually helps your team do their jobs better is key. This guide breaks down ...